Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of VaultEdge's online gambling platform solutions. By accessing our services, you agree to these terms in full.

Platform Usage Rights

VaultEdge grants operators a non-exclusive license to use our casino gaming platform during your active subscription period. You get full white-label customization rights, but the core platform technology remains our intellectual property.

Here's what you can do:

• Customize branding, UI/UX elements, and game selection
• Configure bonus structures and promotional mechanics
• Access all platform features included in your subscription tier
• Integrate third-party payment processors and game providers

What you can't do: reverse-engineer our code, resell platform access, or breach any applicable gambling regulations.

Operator Obligations

You're responsible for obtaining proper gaming licenses in your target jurisdictions. VaultEdge provides compliance tools, but legal responsibility sits with you as the operator.

Your commitments include:

1. Maintaining valid gambling licenses for all operating markets
2. Implementing responsible gaming features according to local laws
3. Processing player payouts within regulatory timeframes
4. Protecting player data per GDPR and applicable privacy laws

We'll provide documentation and compliance frameworks. You execute the regulatory strategy.

Service Availability

VaultEdge targets 99.9% uptime for our igaming platform. Scheduled maintenance happens during off-peak hours with advance notice. We're not liable for downtime caused by force majeure events, third-party failures, or issues stemming from your customizations.

Real talk: if your game provider's API goes down, that's on them, not us.

Payment Terms

Subscription fees are billed monthly or annually based on your chosen plan. Revenue share agreements (if applicable) are calculated on net gaming revenue and settled monthly.

Late payments beyond 15 days may result in service suspension. We don't want that any more than you do, so reach out if payment issues arise.

Data and Privacy

Player data belongs to you as the operator. VaultEdge processes this data on your behalf to deliver platform services. We maintain SOC 2 Type II compliance and follow industry-standard security protocols.

You must provide legally compliant privacy policies to your players. Our DPA (Data Processing Agreement) covers the technical aspects.

Termination

Either party can terminate with 30 days written notice. If you breach these terms (especially compliance requirements), we reserve the right to immediate suspension.

Upon termination, you get 60 days to migrate player data. After that, data is deleted per our retention policy.

Limitation of Liability

VaultEdge's liability is capped at fees paid during the 12 months preceding any claim. We're not liable for indirect damages, lost profits, or regulatory penalties stemming from your operational decisions.

Dispute Resolution

Disputes go to binding arbitration under JAMS rules in Delaware. No class actions. If you have concerns, contact our legal team first - most issues resolve faster through direct discussion.

Questions about these terms? Email [email protected] for clarification.